About Us
Drake Medox Health Services is a specialized division of Drake International Group of human resource service companies. Established in 1971, Drake Medox has been a trusted leader in the Winnipeg health care community providing a comprehensive range of nursing and personal care service.
Our Shared Values – Our Creed
The following Creed is the guiding philosophy governing our staff.
"I believe in Drake Medox, a company that takes an innovative approach to the planning, delivery and evaluation of our healthcare services through a client/family centered approach to care. I believe in ensuring respect and dignity through incorporating client/family values, beliefs, and cultural diversity into my service planning and delivery and to honor client/family perspectives and choices. I believe in open communication and information sharing within the guidelines of the Personal Health Information Act. This is applied in a supportive and concise manner to enable the client/family to effectively participate in their care. I believe in encouraging client/family participation in decision making about their care/service plan development. I believe in working as part of a collaborative team to combine all the necessary resources to provide knowledgeable, skilled, experienced service for my clients."
Accountability
Our client relationships are the most valuable assets we have. We judge our success by how satisfied you are with the care and service you receive. We ask you to let us know promptly if ever our service has not met your expectations, as we are committed to providing you with the standards of excellence you expect and deserve.
Innovation
Over the years, Drake Medox has introduced many innovative health care solutions and services to meet the changing needs of our clients. We are continually developing new techniques, care packages and creative service methods. We invite you to share your ideas about how we can serve you better.
Standards: A Name You Can Trust
The standards of Drake Medox are exceptionally high -- only personnel who meet these standards are employed by us. All nursing and support staff are professionally trained and accredited by their legislating body and undergo extensive screening and interview procedures before they become part of our group. They must also successfully complete the Drake Medox Orientation Program.
Quality Assurance
We believe that quality assurance begins with the hiring process and view recruitment, orientation, and training as the primary responsibility of management.
Drake Medox has a full quality assurance program with a thorough and disciplined approach to quality initiatives. Experienced case managers work closely with each client throughout the duration of service to ensure that client needs & expectations are met or exceeded. The elements of our Quality Assurance program are;
- Written procedures and protocols for all aspects of service
- Compliance with current standards, principles and guidelines established by the Canadian Nurses Association, the College of Registered Nurses of Manitoba and the College of Licensed Practical Nurses of Manitoba.
- Hiring practices consistent with Provincial labor and licensing standards.
- Written job description for each position; all employees receive a copy
- Nursing supervision available to respond to needs immediately
- Sign-off requirement for demonstrating competency
- Registered Nurse on duty 24 hours daily to supervise client care and monitor and evaluate performance of staff.
- Performance appraisals completed in accordance with written process and maintained annually or as required.
- On-going education opportunities to ensure staff have updated knowledge
- Consumer-based quality control reports completed after termination of assignment, or monthly.
Drake Medox Staff
Our commitment to our clients is reflected in our staff. All staff are interviewed in person, thoroughly tested, reference checked and required to have recent related work experience, recognized training, certification, Police and Abuse registry checks.
Our team of highly qualified professionals are available to meet the various and changing needs of our clients. We employ:
- Registered Nurses
- Registered Psychiatric Nurses
- Licensed Practical Nurses
- Certified Health Care Aides / Orderlies
- Homemakers / Home Support Aides
- Companions / Live-ins
- Certified Child Care Workers
- Infant / Child Care Attendants
Drake Medox is in compliance with all applicable Provincial labor standards and legislation, including Workplace Health and Safety. Our staff are covered by General Liability Insurance, including malpractice and bonding. Staff receive competitive compensation and paid benefits including insurances and Workers Compensation coverage.
Drake Medox staff are responsible to comply with the Personal Health Information Act. This guarantees confidentiality of your personal health information. This information can only be shared with other health professionals with your authorization.
Drake Medox provides the following services to individual and facility clients:
- Nursing and personal care
- Home support and companionship
- Infant, child and adolescent nursing and support
- Staffing for hospitals, personal care homes, assisted living and child day care centers
- Health education
- Occupational health services for industry and business
- Immunization clinics
- Foot care
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